Upstate Coin and Gold Review

Updated July 3, 2024

At a glance




Upstate Coin & Gold is a trusted precious metals dealer specializing in buying and selling gold, silver, platinum, and palladium products, offering competitive pricing and reliable service to investors and collectors.

Have you thought about the lasting value of precious metals for your financial future? Upstate Coin and Gold stands out among gold investment companies and precious metals dealers. They offer a wide array of gold and silver coins, bars, and more, catering to both newcomers and experienced investors. 

Promising security and exceptional customer service, does Upstate hold up under the intense scrutiny associated with investment in precious metals?

Key Takeaways

  • With an extensive selection of gold and silver coins and bars, it caters to both individual collectors and large investors.
  • Their focus on the customer experience includes easy-to-use platforms and clear transaction processes.
  • This company adapts well, constantly aiming to meet the changing needs of the market and their clients.
  • A diverse product range is offered, featuring not just traditional metals but also platinum and palladium for investment in precious metals.
  • Understanding the fee structure and storage options is crucial for making educated investments with Upstate Coin and Gold.

Consider Investing With Top Gold IRA Companies:

Fees: None

Min. Investment: $25,000

Fees: $180/year

Min. Investment: $5,000

Fees: $225/year

Min. Investment: $2,000

Introduction to Upstate Coin and Gold

Upstate Coin and Gold marks its presence as a top precious metals dealer in the US. They make entering the precious metals market effortless, providing extensive resources and knowledge. Renowned for their professional advice and wide range of options, they specialize in gold coin investments.

The firm prioritizes secure storage for both individuals and institutions. Recognizing the significance of security in investments, they offer comprehensive storage solutions. Their commitment to security, alongside transparent transactions, fosters a trustworthy investment environment.

  • Expertise in the precious metals market, enabling informed and strategic investment decisions.
  • An extensive portfolio that includes bullion, investment in gold coins, and exclusive collectibles, catering to diverse investment profiles.
  • Reliable secure storage options that offer additional assurance to investors concerned about the safety of their valuable assets.

Upstate Coin and Gold simplifies precious metals investing, guiding both experts and novices. Catering to various investment objectives, their approach is professional and sincere, promoting portfolio diversity and personal investment success.

Goldco is an industry leader in the precious metals space, offering a comprehensive approach to protecting your retirement savings in an ever-changing economic landscape.


  • Rated A+ by the BBB
  • Inc. 5000 Aware Recipient, 7+ Years
  • 2023 Best Customer Service
  • Earned over 5,000+ 5-Star Customer Ratings

Company Background and Growth Trajectory

The genesis of Upstate Coin and Gold in 2008 signified the birth of a significant entity in the global arena. Its story is a testament to substantial growth within the precious metals industry. This trajectory not only illustrates the company's evolution but also its resilience. It showcases Upstate’s dedication to evolving customer needs in a changing economy.

The Genesis of Upstate Coin and Gold

Beginning in New York's upstate area, Upstate Coin and Gold was originally a small-scale enterprise. Its growth was fueled by insightful business strategies and a deep understanding of market trends. This enabled a swift expansion beyond its initial scope.

Milestones and Expansion

Throughout its development, Upstate Coin and Gold reached several crucial milestones. Notably, it embraced cryptocurrency payments for precious metal transactions. This forward-thinking move placed it at the innovation forefront in the industry.

Adaptability and Customer-Centric Approach

Adapting to such changes and focusing on customer satisfaction are key drivers of its success. Upstate Coin and Gold prioritizes its relationships with clients. It offers custom advice, aiding both individuals and organizations in their investment decisions.

Product Portfolio and Investment Options

Upstate Coin and Gold showcases a diverse range of precious metals. Their products cater to various investment strategies. This range ensures investors can find precisely what they need.

Variety and Quality of Gold Products

Gold investment options at Upstate Coin and Gold appeal to all investors. Their selection includes high-grade gold Eagles, Maple Leafs, and assorted bars and coins. These offerings are crucial for any precious metals portfolio. They provide liquidity and protect against economic downturns.

  • American Gold Eagles
  • Canadian Gold Maple Leafs
  • Various gold bars and coins of different weights and sizes

This array of products fulfills a vital role. It guards against inflation and currency devaluation effectively.

Diversity in Silver Offerings

For many, silver coins and bars are the gateway into precious metals investing. Upstate Coin and Gold's collection is wide-ranging. Key offerings are:

  • Canadian Silver Maple Leafs
  • American Silver Eagles
  • Assorted minted silver bars for versatility and budget flexibility

This mix caters well to silver aficionados and aids in portfolio diversification. It’s crafted to cater to diverse needs and preferences.

Platinum and Palladium Alternatives

Looking to step beyond gold and silver? Platinum and palladium present unique options. Upstate Coin and Gold’s inventory includes top-tier options. Available products feature:

  • Platinum bars and coins like the American Platinum Eagle
  • Palladium bars and the Canadian Palladium Maple Leaf

This selection leverages the exclusive characteristics and industrial uses of these metals. It introduces an extra dimension to any investment strategy.

Fee Structure and Transparency

Investing in precious metals requires an understanding of related costs. Upstate Coin and Gold offers a clear fee breakdown. This approach helps keep trust and transparency at the forefront of their financial interactions.

Understanding the Costs of Investing with Upstate Coin and Gold

Upstate Coin and Gold clearly outlines investment costs in precious metals. Investors are informed about initial prices and premiums over the spot market prices. These metals include gold, silver, platinum, and palladium. The company also openly discusses any potential transaction fees.

Comparing Storage and IRA Fees

  • Gold IRA Fees: Upstate Coin and Gold provides Gold IRA services, which come with specific fees. These include setup charges, yearly administrative costs, and storage fees. By disclosing these gold IRA fees, clients can grasp the full scope of their long-term investment costs.
  • Secure Storage for Metals: For those aiming to protect their investments, Upstate Coin and Gold offers secure storage options. They prioritize security and transparency, offering both segregated and non-segregated storage with explicit pricing.

While Upstate Coin and Gold is noted for its honesty in fee disclosure, investors should be aware of potential high fees and delivery delays. A detailed comparison of fees and services with other companies is advised for potential clients.

Security Measures and Storage Solutions

Upstate Coin and Gold prioritizes client asset protection, focusing heavily on robust security strategies. Their operation employs multiple security levels to guard clients' valuable investments effectively.

Partnering with secure vault facilities ensures all precious metals are safeguarded optimally. Equipped with advanced technology, these facilities prevent unauthorized access, maintaining the integrity of metal security.

  • Secure vault storage: Partnering with high-security vault facilities, Upstate Coin and Gold ensures that all precious metals are stored with optimal security. These facilities are equipped with state-of-the-art technology to thwart any unauthorized access, ensuring that precious metals security is never compromised.
  • Biometric access control: To enhance security measures, the storage facilities utilize biometric access control systems. This technology ensures that only authorized personnel can access the storage areas, providing an additional layer of security and peace of mind for investors.
  • Precious metals security: Beyond physical security, the approach to precious metals security includes comprehensive insurance coverage and regular audits. This ensures that all assets are not only physically secured but also financially safeguarded against any unforeseen circumstances.

By combining advanced security methods with strict standards, Upstate Coin and Gold showcases its dedication to a secure investment and storage environment for precious metals.

Assessing Upstate Coin and Gold's Customer Service

Upstate Coin and Gold prioritizes customer satisfaction through keenly managed customer feedback, efficient complaint resolutions, and service effectiveness. This analysis reviews the strategy's success and pinpoints improvements. It offers insights into the potency of these practices and underlines areas needing enhancement.

  • Customer Feedback: Many customers have praised the clear transaction processes and high-quality service. They often note the company's focus on detail and their effort to exceed expectations for customer happiness.
  • Complaint Resolution: Customer testimonials reveal Upstate Coin and Gold's appreciation for feedback. The firm swiftly tackles any complaints, using a transparent approach to resolve conflicts and retain customer trust.
  • Service Efficiency: The company's rapid responses, from initial contact to addressing complex issues, have earned widespread acclaim. This promptness boosts customer trust and satisfaction, strengthening the company's reputation.

Some feedback points to potential delays during peak periods and a need for clearer fee disclosures. These issues highlight an ongoing pursuit towards elevating service quality. Upstate Coin and Gold’s commitment to bettering customer experiences supports a mutually rewarding relationship between the firm and its clientele.


In concluding this report, Upstate Coin and Gold clearly stands out in the precious metals investment sector. They provide a wide range of options that meet the needs of both novice and experienced investors. This versatility underscores their ability to adapt and maintain a customer-first perspective.

While some may desire clearer details on fees and faster delivery, the company excels in customer service. Their proactive approach not only addresses issues but also deepens customer relationships. 

For those seeking a trusted investment ally, Upstate Coin and Gold presents a viable choice. They do more than process transactions; they equip their customers with crucial knowledge for making informed investments.


  • Services: Gold Dealer
  • Products: Gold, silver, copper, palladium and platinum
  • Promotion: None

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