Monex Precious Metals Review

Updated May 22, 2024

At a glance




Monex Precious Metals is an online retailer specializing in the buying and selling of precious metals such as gold, silver, platinum, and palladium. With a reputation for transparency and competitive pricing, Monex serves investors and collectors seeking to diversify their portfolios with physical precious metals.

Welcome to our comprehensive examination of Monex Precious Metals, a prominent figure in the precious metal business. Established in 1987, Monex has become synonymous with a versatile range of investment options in gold, silver, platinum, and palladium.

Through this detailed Monex review, we aim to unravel the company's commitment to customer service, explore the depth of their offerings, and assess their standing among investors seeking to fortify their portfolios with precious metals.

Key Takeaways

  • Monex Precious Metals offers a wide selection of precious metal investment options.
  • Customer service is a cornerstone of the Monex philosophy, exemplified by the high rate of repeat clientele.
  • This review provides insights into the effectiveness and reputation of Monex in the precious metals industry.
  • Education is a key feature of Monex's services, with an extensive library of resources available to investors.
  • Our evaluation will cover various aspects, ensuring potential investors have the information they need.
  • Monex's transparency and client-oriented approach will be assessed for aspiring precious metals investors.

Introduction to Monex Precious Metals

Delving into the trusted precious metals market, Monex Precious Metals stands out as a venerable institution with a storied Monex history and a reputation for reliability. Established over half a century ago, Monex has grown from a modest family initiative to a major player in precious metals investments. Through dedication and an understanding of market dynamics, Monex has cultivated a distinct presence in the precious metals industry.

Comprehensive History and Overview of Monex Precious Metals

Monex's origins can be traced back to the enterprising spirit of the Carabini family in the 1960s. In those early days, recognizing a niche in the U.S. market due to changes in coinage practices, the Carabinis made a strategic purchase of silver quarters, a move that sowed the seeds for Monex in Long Beach, California.

The family's venture blossomed into a trusted precious metals dealer, achieving extraordinary milestones including a staggering amount of customer transactions surpassing the $60 billion mark. Over time, Monex cemented its status as a long-standing company, adapting to the fluctuating tides of the precious metals realm with acumen and finesse.

The Carabini Family Legacy

The Carabini family, the cornerstone of the Monex legacy, not only initiated the company but have also been its custodians, nurturing it through successive generations. For more than two decades before the official inception of Monex in 1987, the family honed its business acumen and built the foundation of what would become a flourishing family-owned business.

This illustrious past is reflected in the company's culture, characterized by continuity, loyalty, and the preservation of a traditional ethos that values long-term associations with staff and clientele alike.

Monex is proud to declare that many members of its team have held their positions for over ten years, underscoring the company's role as a stable and caring employer.

Evolution from Coins to Comprehensive Precious Metals Dealer

The metamorphosis from a coin-focused venture to a provider offering an extensive precious metals portfolio is a testament to Monex's dynamic approach to business. Today, Monex caters to a wide range of precious metals investment needs, from coins to bullion, fostering a network that supports savvy investors in diversifying their assets effectively.

In addition to commercial transactions, Monex has instituted innovative programs for integrating precious metals into individual retirement accounts (IRAs), further broadening the avenues through which clients can manage and grow their wealth.

The alliance with third-party custodians in the IRA sphere demonstrates Monex's commitment to offering comprehensive services tailored to modern investment requirements.

Goldco is an industry leader in the precious metals space, offering a comprehensive approach to protecting your retirement savings in an ever-changing economic landscape.


  • Rated A+ by the BBB
  • Inc. 5000 Aware Recipient, 7+ Years
  • 2023 Best Customer Service
  • Earned over 5,000+ 5-Star Customer Ratings

Services Offered By Monex Precious Metals

Delving into the services provided by Monex Precious Metals, investors will discover a treasure trove of opportunities in precious metals investment.

Catering to both newcomers and seasoned collectors, Monex offers a broad spectrum of products that resonates with the financial aspirations of diverse clientele.

Diverse Precious Metals Portfolio

When it comes to building a robust portfolio, Monex showcases an extensive selection of precious metals products. Clients can diversify their holdings with a variety of silver quartersgold coinsplatinum bars, and palladium options, forging a path towards a fortified financial future. Investors can engage in:

  • Acquiring rare and in-demand gold and silver coins and bars
  • Investing in platinum and palladium pieces for diversified holdings
  • Exploring the historical and cultural significance of silver quarters
  • Leveraging current market trends in precious metals to optimize investment strategies

The flexibility to both purchase and liquidate these assets through Monex underscores the company's dedication to providing a comprehensive and user-friendly platform for investing in gold and other precious metals.

Gold IRA Options and Benefits

Monex capitalizes on the advantages of precious metals IRAs by merging the stability of precious metals with the benefits of a tax-advantaged investment vehicle. An IRA with Monex can be a cornerstone for retirement planning, offering investors:

  1. Guidance on setting up a self-directed IRA tailored for precious metals investments
  2. Assistance in selecting IRA-eligible products that align with investment goals
  3. Supportive insights from knowledgeable professionals who understand the nuances of the precious metals market
  4. Access to a seamless transfer process managed alongside reputable trustees and custodians

Apart from expanding one's portfolio, investing in a precious metals IRA with Monex could represent a prudent step towards a more secure and prosperous retirement.

Customer Experiences and Ratings

In delving into the customer experiences and the reputational footprint of Monex Precious Metals, it's apparent that their commitment to customer satisfaction is a cornerstone of their operational ethos. The company champions a client-based approach, which is a major contributing factor to the substantial repeat business they enjoy.

Extensive long-term relationships with clients are indicative of the significant trust and company credibility developed over time. Scrutinizing Monex ratings and customer reviews across multiple platforms reveals a cohesive narrative about the company’s service quality.

Repeat Business and Client Satisfaction

Monex's adeptness at nurturing long-lasting patronage is reflected in their impressive transaction history, accentuating their ability to meet and exceed client expectations consistently. The dedication to sustaining customer satisfaction through personalized service manifests in their extensive base of loyal customers, reinforcing the importance of a client-based approach in the precious metals domain.

Analysis of Reviews Across Various Platforms

Beyond anecdotal evidence, the empirical data from customer reviews across trusted platforms paints a detailed picture of Monex's service caliber. Each forum offers fresh insights into customer experiences, ranging from exceptionally positive to the sporadic criticisms that come with any enterprise.

Yet, the aggregate of Monex ratings across these platforms underscores the company’s commitment to its client base, fostering company credibility amidst a competitive market.

  • BBB (Better Business Bureau) showcases an A- rating that denotes reliability and trustworthiness in business practices.
  • BCA (Business Consumer Alliance) offers another axis of customer feedback, demonstrating the company's responsiveness to customer needs.
  • Yelp and TrustLink, often used for more individualized recounting of customer experiences, add to the spectrum of perspectives, with TrustLink displaying a robust 4.9 out of 5 stars from a vast number of reviewers.

These analysis points are crucial for both prospective and current investors to gauge the level of service excellence they might expect, as Monex continues to uphold the standard for customer satisfaction in the precious metals market.

Monex Precious Metals Investment Process

When it comes to securing precious metals for your portfolio, choosing the right partner for your investment purchase can make a difference. Monex boasts a streamlined process ensuring seamless transactions, whether you're buying or ready to sell.

Adding a layer of personalized service, Monex commits to facilitating your move towards a more secure financial future through investments like a self-directed IRA, aimed at enhancing your retirement investment strategy.

Buying and Selling With Monex

Monex specializes in making both buying and selling precious metals a straightforward experience. For buyers, every transaction is handled over the phone by knowledgeable account representatives, ensuring each purchase is tailored to your specific needs. Sellers are just a phone call away from initiating a sale, with a clear, secure, and efficient process.

Monex's emphasis is always on a customer-first approach, upholding the highest levels of security and attention to your individual investment goals.

Setting Up Your Precious Metals IRA

Taking advantage of a self-directed IRA for retirement investment is simplified through the Monex custodian process. Monex guides you every step of the way, from the initial setup with a recommended custodian to the final acquisition of your chosen metals. They provide a comprehensive walkthrough for funding your account and detail every aspect necessary for facilitating your investment.

With scrupulous clearance checks in place, Monex ensures the protection and proper handling of your assets, culminating in the safe delivery of precious metals to the custodian's secure storage.


Delving into the legacy and offerings of Monex Precious Metals, it's evident that their long-standing commitment has fostered a deep sense of trust among investors. With a rich familial lineage at its core, Monex transcends the norms of the precious metal business, evolving into a trusted precious metals company that consistently prioritizes investor satisfaction. Their tailored services and the guardianship of client interests speak volumes, ensuring that individuals make informed investment decisions.

The intricate details of Monex's operations, from its diverse investment options to the personal care in customer service, showcase a decisive edge for investors. Above all, the valuable educational resources and the seamless process for setting up a precious metals IRA amplify the company's allure. Monex's approach to guiding investors through the complexities of the market demonstrates an unyielding fidelity to empowerment through knowledge.

In summary, Monex Precious Metals stands out as more than a mere participant in the industry; it is a beacon for those intending to weave precious metals into their financial narrative. For the conscientious investor, partnering with Monex provides not just a transaction, but an educational journey, ensuring that every step is informed and every milestone towards securing financial peace of mind is achieved with confidence and clarity.


  • Service: Bullion Dealer
  • Products Offered: Silver, Gold, Platinum. Palladium
  • Promotion: None

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