Bullion by Post Review

Updated May 22, 2024

At a glance




Bullion by Post is an online precious metals dealer based in the UK, specializing in the sale and purchase of gold and silver bullion products. With a user-friendly platform, they offer a convenient avenue for individuals to buy and sell physical precious metals for investment purposes.

Entering the realm of precious metals investment, discerning enthusiasts and seasoned investors alike recognize the importance of partnering with a reputable dealer. Bullion by Post emerges as a quintessential partner, offering a seamless online bullion purchasing experience to its clientele.

Since its inception in 2008, this trusted precious metals dealer has been at the forefront of simplifying gold investment, while also expanding its extensive catalog to include a myriad of other investment-grade metals such as silver, platinum, palladium coins and bars.

Key Takeaways

  • Bullion by Post is a revered leader in the online bullion purchasing domain.
  • Renowned for its comprehensive range of gold, silver, platinum, and palladium offerings.
  • Established in 2008, they have since set a benchmark in the precious metals dealer space.
  • Customer-centric approach simplifies the investment process for a global audience.
  • A robust online presence enriches user experience with in-depth market insights and trends.
  • The expansion into the US market has made it a global contender in precious metals trade.

Pioneers in Precious Metals: The Rise of BullionByPost

In the world of precious metals, few names carry the weight and respect that Rob Halliday-Stein does. His profound bullion market experience spearheaded the creation and rise of BullionByPost, cementing its market presence as the UK top bullion dealer. Let's delve into the journey that has placed BullionByPost at the pinnacle of the industry.

Establishment by a Veteran Investor

Initiated in the historic Birmingham's Jewellery Quarter, BullionByPost was conceived by Rob Halliday-Stein. His in-depth knowledge and passion for the bullion market fueled the birth of this enterprise. Beginning as a platform tailored for private investments, this division of Jewellery Quarter Bullion Limited quickly distinguished itself by providing accessible and trustworthy avenues for purchasing precious metals.

Evolution into UK's Leading Online Bullion Dealer

Under the guidance of Halliday-Stein's expertise, BullionByPost flourished, ascending to the forefront of the UK bullion market. By 2009, it had become a household name among private UK investors, establishing itself as unrivaled in the realm of online bullion purchasing. This triumph was highlighted by its appointment as one of the esteemed authorized distributors for the Royal Mint, dealing in genuine mint coins and sets.

Expansion Across the Pond to the US Market

Building on its proven business model, BullionByPost leveraged its success to broaden its horizons, introducing its esteemed services to the US market. This move allowed American investors to experience the same level of professionalism and quality, tapping into the opportunity to invest in bullion sourced from prominent LBMA-approved refiners like Heraeus and Metalor.

Goldco is an industry leader in the precious metals space, offering a comprehensive approach to protecting your retirement savings in an ever-changing economic landscape.


  • Rated A+ by the BBB
  • Inc. 5000 Aware Recipient, 7+ Years
  • Money.com 2023 Best Customer Service
  • Earned over 5,000+ 5-Star Customer Ratings

Understanding the BullionByPost Business Model

At the heart of BullionByPost operations lies a commitment to simplifying the process of purchasing precious metals. This dedication to customer satisfaction is reflected in their straightforward approach to commerce, allowing clients to partake in secure online transactions with confidence and ease. Whether one seeks the lustrous appeal of gold or the understated elegance of silver, the acquisition process through BullionByPost is designed to be customer-centric and hassle-free.

Engaging in the purchase of precious metals with BullionByPost is characterized by a few clear steps:

  1. Selection of Metal: Customers browse an extensive selection of precious metals, choosing the type that aligns with their investment goals.
  2. Determination of Weight and Specifications: Clients specify the weight and, if applicable, the format of their chosen metal—be it bars or coins.
  3. Seamless Checkout Experience: Through a streamlined platform, buyers complete their purchase with secure payment gateways.
  4. Immediate Ownership: Upon transaction completion, the metal is irrevocably owned by the customer, with no lingering obligations.

Flexibility is a cornerstone of the BullionByPost model, offering patrons the autonomy to manage their investments. This implies the freedom to resell purchased metals at a time of their choosing, which can be facilitated directly back to BullionByPost or through other reputable dealers. This flexibility in investment strategy is paramount to the confident and empowered investor.

Comprehensive BullionByPost Shipping Policies

When investing in precious metals, the security and timely arrival of your assets is paramount. Recognizing this, BullionByPost offers a robust shipping policy that's designed to safeguard your purchases from the moment they leave the vault until they arrive at your doorstep.

Secure Delivery Options

BullionByPost shipping incorporates top-tier express courier services, including UPS, along with Royal Mail International and USPS, to provide you with peace of mind. Combining efficiency with security, these providers ensure that your investment is in safe hands at every step of its journey.

Shipping Coverage and Insurance Details

Understanding the intrinsic value of precious metals, BullionByPost provides insured delivery for orders up to $50,000. This comprehensive coverage means that in the unlikely event of a problem, your investment is protected, showcasing the company's dedication to client confidence and satisfaction.

Expedited Shipping and Import Fees

  • For swift and reliable service, orders under $1,500 are typically delivered via USPS within 5 to 7 working days.
  • Heavier orders, those exceeding $1,500 or weighing over 1.6kg, are classified for express courier service through UPS, reducing the waiting period to 3 to 4 working days.
  • Customers have the option to upgrade their shipping to expedited service for an additional fee, expediting the delivery process further.
  • All import-related costs, including any local sales taxes, are the customer’s responsibility upon delivery, in line with American regulatory requirements.
  • To ensure security and discretion, shipments are sent in nondescript packaging and are fully trackable, from dispatch to delivery.

Investment Appeal: Why Bullion is a Staple for Investors

The allure of investment-grade bullion extends far beyond its glittering façade. Its role in the world economy, bolstered by its historical significance and enduring value, has consistently solidified its status as a preferred investment choice. Investors often turn to bullion—gold and silver in particular—as it offers a reliable store of value in times of economic uncertainty. Positioned as a hedge against inflation and currency fluctuations, investment-grade bullion serves as an anchor in diversified portfolios.

  • Priced per unit weight, precious metals market value is inherently linked to the purity and mass of the bullion, making it a substantial investment that can be valued universally.
  • Bullion takes on a strategic role in national economies, often held within central bank reserves to support monetary policies and reinforce financial stability.
  • Its physical tangibility offers a contrast to digital or paper assets, which can be subjected to digital risks and systemic financial pressures.
  • The resilience of precious metals in maintaining value over time makes bullion a prudent choice for long-term wealth preservation.

Indeed, whether it's in the secure vaults of a central bank or in the personal collection of an investor, bullion remains an emblem of enduring prosperity and a bulwark against economic vicissitudes. Its intrinsic worth, coupled with global recognition as a valuable commodity, ensures investment-grade bullion will continue to be a cornerstone in the architecture of financial security.

Seamless Acquisition: How Does BullionByPost Function?

At BullionByPost, the goal is to make the process of acquiring valuable metals as straightforward as shopping online for any everyday item. The focus is on easy bullion purchasing, putting ownership of precious metals within the reach of everyone from seasoned investors to those new to the field. Below, we explore the mechanisms that make BullionByPost's services user-friendly, efficient, and attuned to the pulse of the precious metals market.

Simple Buying Process

Understanding that the essence of attraction for many investors in precious metals is the direct and uncomplicated nature of the asset, BullionByPost has crafted a buying process to mirror this simplicity. The step-by-step procedure ensures even those with minimal knowledge of bullion investment can confidently make purchases. With a few clicks, investors can select from a variety of metals—gold, silver, platinum, or palladium—and decide on the weights and forms that align with their investment goals.

Possession and Resale of Metals

Following a purchase, BullionByPost emphasizes the immediate transfer of ownership to the buyer, thereby granting them complete control over their investment. Whether the buyer opts to take physical delivery or leverage BullionByPost's secure storage options, the investor retains the freedom to hold their assets or capitalize on the resale value when the market is favorable. This flexibility serves as a cornerstone of BullionByPost's commitment to providing services that align with the individual strategies of its clientele.

Market-Driven Pricing Model

Staying current with the often-volatile precious metals market is pivotal for investors and BullionByPost alike. The pricing model adopted by BullionByPost is meticulously tied to market conditions, ensuring investors are presented with real-time, competitive prices both at the time of purchase and during resale. This market-driven approach seeks to afford investors peace of mind, knowing they are engaging with a service that has its finger on the pulse of the marketplace, always striving to offer the best possible value.

Transparency in Transactions: No Hidden Fees at BullionByPost

When it comes to investing in precious metals, it's not just the quality of the bullion that matters—it's also the clarity of the cost. BullionByPost sets a gold standard for transparent pricing, ensuring that investors can make informed decisions without worrying about unexpected charges. With a commitment to comprehensive cost disclosure, every investor engaging with BullionByPost can trust that the price they see is the price they pay.

Inclusive Pricing Strategy

BullionByPost has embraced total transparency by implementing an inclusive pricing strategy. This approach means that every aspect of your purchase is clearly communicated—there are no surprises. Here's how BullionByPost demonstrates its dedication to transparency:

  • Quoted prices include all costs associated with the purchase, including charges for shipping and insurance, right from the outset.
  • Clients receive a breakdown of expenses, ensuring complete understanding of where their money is going.
  • BullionByPost fees are straightforward—what you're quoted is entrenched in a policy of no hidden fees.

Building Trust with Clear Communication

Establishing trust with clientele is paramount to BullionByPost, and this is achieved through clear and direct communication. Whether it's through their customer service team or the information provided on their website, clients are armed with all they need to know:

  • Detailed receipts itemize each charge for full disclosure.
  • Investor education is part of the process, thus enabling customers to fully comprehend the significance of transparent pricing in investments.
  • Feedback channels are open, encouraging clients to ask questions to deepen their understanding of any potential costs.

In a market where trust is as valuable as the metals being traded, BullionByPost's principles of honesty and clarity have not only set them apart but have also forged a loyal customer base. With BullionByPost, the commitment to transparent pricing and comprehensive cost disclosure is more than a policy—it's a promise.

Bullion by Post Review: Assessing Customer Service Quality

At the heart of any successful business is its commitment to customer satisfaction, and BullionByPost sets the standard with an excellent service experience. Understanding that effective support is the foundation of trust, their customer support team works tirelessly to ensure every interaction with the clients is helpful and constructive.

Recognized for their robust approach to customer relations, the team not only offers personalized assistance through phone but also caters to the digital preferences of customers by responding quickly to emails. Here’s how BullionByPost customer support enhances the overall service experience:

  • Availability during weekdays with extended coverage hours to assist diverse client schedules.
  • A responsive support system to handle queries and concerns promptly and courteously.
  • A dedicated team trained to offer tailored solutions, reflecting a commitment to personalized service.
  • Continuous improvement of service protocols based on customer feedback and industry standards.

These concerted efforts by BullionByPost to prioritize the needs of their customers reflect a sheer dedication to not just meet, but exceed customer expectations. It's these nuances in their service that consistently draw commendable feedback from satisfied clients.


In closing, this comprehensive exploration into BullionByPost has touched upon the various pillars that construct the company's robust framework. Having transitioned from a UK-based operation to an international presence, this precious metals investment heavyweight has demonstrated unwavering adherence to principles that cater to both novice and experienced investors alike.

Summarizing Key Points

BullionByPost has etched its name in the precious metals industry with its seamless purchase procedures, encompassing a broad spectrum of high-quality products. Their commitment to providing sterling customer service and their clear-cut approach to transaction transparency have been lauded, ensuring that all dealings are straightforward, with no astonishments in store for the clientele.

Final Verdict on BullionByPost Services

Concluding insights reveal that whether for diversification or wealth preservation, BullionByPost endnotes suggest that their services are not only reliable but also built with the customer's best interest at heart. Beyond providing a platform for purchasing gold, silver, platinum, and palladium, their diligent customer care ensures that every transaction is conductive of confidence and satisfaction.

In the financial realm where trust is tantamount, BullionByPost stands out as a secure and acclaimed option for precious metals investment.


  • Service: Bullion Dealer
  • Products Offered: Silver, Gold, Platinum, Palladium
  • Promotion: None

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